Friday, 10 May 2013

Top 5 Social Media Monitoring Tools And Apps




Perhaps you have never found any usefulness of social networking sites as a business owner such as Facebook, Twitter, LinkedIn or Pinterest. While it could be true that placing your business on these and other social media networking sites won’t help your business, it is however important for one major reason. Your company or business may not be n the internet but your customers are. Your clients or customers will talk about your company over the internet via social networking sites. 

What is the likely effect of clients talking about something bad about your company without your knowledge? It could damage the reputation of your company and make you lose existing and potential clients. To avoid such a predicament, it is necessary that you make use of social media monitoring tools and applications to enable you keep abreast with all the things happening in the business environment. 

Some of the top social media monitoring tools include the following:

Mention: Mention is one the top monitoring tools on social media and will give you really good results. Giving you the option of using the free or paid alternatives, it is one of the best. Mention notifies you via email of any new mentions everyday and allows you to view the mentions in their respective contexts. It has a user friendly interface and has a facility for searching. 

Social Mention: This tool is available free of charge. It is a great tool in the sense that besides giving you the mentions, it goes ahead to analyze whether they are neutral, positive or negative. It notifies you of your company name’s mentions through email.

Sales force Marketing Cloud: Though it’s the most expensive tool, it is very effective.  It offers you a wide variety of opportunities via the numerous features it has. 

Sprout Social and Tweetdeck: These are also among the top five social media networking sites. They have a wide range of capabilities and features. 

The above mentioned are the top five social media networking tools. The tools are available at value oriented prices and are very effective in helping your business grow and achieving the desired objectives. The fact that the business world is fast changing means that people need to adapt the latest social media networking techniques to harness the gains and tap the much needed potential customers. The tools simply help in aiding a business of any nature in achieving its set objectives and achieving a competitive edge.

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